Survival of the Dumbest

December, 2009    SFP-017 Survival of the Dumbest Definitions of the same management strategy terms can vary significantly. This is important in practice as it can lead to communication problems. There are clear explanations for why and how this...

Spot the Difference

July, 2009    O2N-006 Spot the Difference If I’m ever invited onto the Today programme and forced to come up with a sound bite about how to spot the difference between successful firms and failures, I think I’d have the answer: Beware...

Overcoming “them and us”

November, 2009    SFP-016 Overcoming “them and us” When we strongly identify with our group, we instinctively identify against people in other groups. However, this persistence of stone-age group identity thinking doesn’t help us in the...

Time to put away childish things

October, 2009    SFP-015 Time to put away childish things It is common to see experienced executives defending outmoded ideas with ferocious determination and irrationality. My research sheds some light on why otherwise intelligent people may...

Inside the modern salesforce

October, 2009    O2N-008 Inside the modern salesforce Business to Business (B2B) sales operations is very different from business to consumer (B2C) selling. The traditional salesperson is fast becoming obsolete but, as with many things in...

Culture Kaleidoscope

October, 2009    SMM-051 Culture Kaleidoscope Managing the myriad of perspectives within the marketing team is fraught with complications. It takes skill to manage cultural differences without too much conflict, but to do so is rewarded with better...