Escaping Wicked Problems

November, 2015    SMM-135 Escaping Wicked Problems Some management dilemmas defy logic; they seem unsolvable by any traditional, methodical approach. However, in some circumstances, collaborative consensus offers the best potential...

Dead Man’s Shoes

September, 2015    SMM-132 Dead Man’s Shoes As the industry evolves, this article examines how obsolete business models make space for new ones.