Lessons on the Value of Service

March, 2014    SMM-105 Lessons on the Value of Service  Professor Brian D Smith explores why so many medtech companies find it hard to create and offer customer added value services and gives tips on how to overcome this difficulty to gain...

Rising to the Challenge

December, 2013    SMM-101 Rising to the Challenge The medtech industry is a constant battle between established firms and emerging rivals. What do these battles tell us about strategies for maintaining or overturning an entrenched market position?...

Modern Values

July, 2013    SMM-100 Modern Values  Understanding the new concepts and processes of value will be the first steps towards adapting to a new healthcare environment.