Are we getting it right?

July, 2003    RWM-010 Are we getting it right? Marketing information systems tell us about past performance, but how are we performing in real time against competitors who seek the same investors’ capital?

Making assumptions

October, 2003    RWM-012 Making assumptions New research takes a look at accepted truths and obliterates a few industry myths. Dr Brian Smith wonders why we are so fond of generalisations.